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“We loved being part of Birmingham Tech Week last year, the buzz around the event was great and was brilliant to see so many innovative companies showcased from across the region.”

Leanne Harkin is a Director at Birmingham-based Salesforce Partner, Purus. She organises and runs the Salesforce Birmingham Community Group, who pre-COVID, met regularly to share knowledge, learn new skills and network with other users from across the region.

This tech week, Leanne is heading up a panel that will be discussing all things Salesforce with two great speakers, Paul Cathcart and Heather Black. We chatted to Leanne about what the panel will be discussing, what attendees will take away from it and what she’s most looking forward to about Birmingham Tech Week. 

  1. What will your panel be discussing? 

We have two separate speakers. First a customer story from Paul at Standard Life where he will be talking about the journey that they have been through with Salesforce. Initially, they were using just the standard CRM functionality, but now it’s a key tool in. He’ll be walking through the roadmap for the future and sharing some valuable lesson learnt along the way.

Our second speaker is Heather Black from Supermums. She will be sharing key coaching tools and techniques that you can apply to your own development as well as that of your teams, and projects. 

  1. Who would benefit from attending your panel?

Anyone who uses Salesforce!

Customer stories are always great to hear regardless of your role within the Salesforce ecosystem. Its such vast and flexible system so it’s always interesting to see how other companies are using the system and inspiration for your own roadmap. All IT projects have their own set of unique challenges, and sharing lesson learnt is always a valuable exercise. 

  1. What can attendees expect to learn/take away from the session?

Insight into how Standard Life are using Salesforce and how they goth the system to where it is today. They will also share some valuable lesson learnt. Heather will share the difference between coaching and mentoring and you’ll know how to apply these in the workplace.

  1. What are you most looking forward to about your session, and Birmingham Tech Week in general? 

The Birmingham Salesforce User Group used to meet on a regular basis before COVID so it will be good for us to regroup and additionally welcome new members to the group. The benefit of it being virtual is the group can be more inclusive and those that could not attend previously can now join. We loved being part of Birmingham Tech Week last year, the buzz around the event was great and was brilliant to see so many innovative companies showcased from across the region.

‘Salesforce – Customer Story from Standard Life and How Coaching Skills can Empower Salesforce Users’ is taking place on Thursday 15th October at 12:45pm. Click here to sign up.

Birmingham Tech Week aims to celebrate the growth, diversity and innovation that drives Birmingham. This year, Tech Week is a virtual event, and you can see our full list of events here.

 

Holly Botterill

Holly Botterill

Holly is contributing to Birmingham Tech Week's content for the second time. She enjoys running, reading and spending time with family and friends.

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